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Customer Happiness Assistant

about endless

Endless is a luxury circular fashion platform redefining how women shop, rent, and resell in a way that’s conscious, creative, and community-led. We exist to make circularity better than shopping new - with a brand that blends emotional connection, aspirational fashion, and cutting-edge tech.

We are looking for

We are hiring an experienced, fashion-loving customer happiness assistant for the Endless Hub - a physical space that blends designer rentals, curated resale, coffee, co-working, and community events. This role will champion the in-store and online customer experience, manage operations to an impeccable standard, and bring Endless to life through warm, stylish service and content-worthy moments.

You are

  • Extremely hardworking, driven and resilient
  • Entrepreneurial by nature and ahead of the curve
  • Ambitious, curious and excited to learn
  • Conscientious and work to a very high standard
  • A natural problem solver
  • Kind and operate with positive energy
  • Based in the UAE

You have

  • 2+ years of experience in luxury retail, fashion service, or boutique hospitality
  • Strong personal sense of style and genuine love for circular fashion
  • Strong organisation skills, are polished and able to multitask in a fast-moving environment
  • Excellent communication and interpersonal skills, as well as being confident
  • Hands-on and detail-obsessed attitude - no request too small, no standard too low

You will

  • Be the face of the Endless Hub: welcome guests, stylists, creators, and community members daily
  • Manage client styling appointments and offer a seamless luxury experience (offline + online)
  • Ensure boutique standards are exceptional at all times - merchandising, cleanliness, order
  • Handle operational tasks (stock check-in/out and liaising with our delivery riders in a fast-paced environment to ensure our customers receive best-in-class service)
  • Collaborate on in-store content creation (Reels, behind-the-scenes, capsule launches)
  • Support community programming and in-person events at the Hub
  • Maintain high levels of customer service via WhatsApp, email, and in-person interaction

You'll get

  • The opportunity to be part of a fast-growing start-up in the UAE
  • To work closely with the founders to shape the company's culture, mission and direction and make a meaningful impact
  • A dynamic, entrepreneurial and empowering work environment where your ideas matter
  • Hybrid work flexibility with a mix of remote and in-person collaboration
  • Significant career growth opportunities
  • Competitive salary and benefits

This is not a typical retail role - it’s about building a cultural space for style, sustainability, and connection in the heart of Dubai.

Salary: AED 10k

Location: Dubai

Start Date: Q3 2025