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Customer & Ops Assistant

about endless

Endless is a luxury circular fashion platform redefining how women shop, rent, and resell in a way that’s conscious, creative, and community-led. We exist to make circularity better than shopping new - with a brand that blends emotional connection, aspirational fashion, and cutting-edge tech.

We are looking for

As our Customer & Ops Assistant, you’ll be at the heart of Endless - making sure our community has a seamless experience while supporting the day-to-day operations that keep our circular wardrobe moving. This isn’t a standard “customer service” role: you’ll gain hands-on exposure to multiple parts of the business, from client experience to logistics and brand partnerships, making it the perfect entry point into the fashion and startup world.

You are

  • A recent graduate (or early in your career) with a strong academic background
  • Ambitious, resourceful, and eager to learn - you want more than just a job, you want a career path
  • Passionate about fashion, sustainability, and innovation
  • A natural communicator who enjoys building relationships
  • Organised, proactive, and thrives in a fast-paced environment
  • Based in the UAE

You will

  • Be the first point of contact for our customers, handling queries with confidence, empathy, and style
  • Support the daily operations of the platform - from order flow to logistics
  • Problem-solve quickly, always looking for smart, efficient solutions
  • Collect customer insights and share them with the team to help shape our product and service
  • Collaborate with marketing, ops, and retail teams to ensure a flawless customer journey

You'll get

  • The opportunity to be part of a fast-growing start-up in the UAE
  • To work closely with the founders to shape the company's culture, mission and direction and make a meaningful impact
  • A dynamic, entrepreneurial and empowering work environment where your ideas matter
  • Hybrid work flexibility with a mix of remote and in-person collaboration
  • Significant career growth opportunities
  • Competitive salary and benefits

We are only looking for individuals who would be fully committed to Endless - this is not suitable for freelancers, agencies or people with their own business.

Salary: AED 10k

Location: Dubai

Start Date: Q3 2025