Natalia Platform Heels

Changed your mind or the fit isn't right? You can return any order, for any reason.

Our items belong to real owners in our community, so we keep a 4-hour return window. Just let us know within 4 hours of delivery and our courier will collect it the same day. It helps us look after our owners' pieces and keep them in great condition for the next person. A 25 AED return shipping fee applies.

If you're unlikely to be in when your order arrives, tell us in advance and we'll plan the delivery around you.

And if an item arrives not as described, the return fee is waived and you'll receive a full refund.

See our full returns policy.

This item is with the owner, so it usually takes one to two working days to reach you. However, this is dependent on the owner's availability.

Need it sooner? Message us on WhatsApp and we'll do our best to arrange it.

With endless, you can buy with the confidence that should you receive an item that is not as described, we will issue a full refund.

We are committed to ensuring we only have authentic products available on the website and require proof of authenticity for luxury items before they're accepted on the platform.

We review each product before it is approved and take action against any seller misrepresenting their items. Selling fake designer items is illegal and we take this matter very seriously.

Customers have 24 hours to report any issues with the item so if you have any concerns about anything, please do get in touch as soon as possible after receiving the item so that we can investigate.